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  • IRCTC Payment Glitch? Here's the Easiest Way to Claim Refund

IRCTC Payment Glitch? Here's the Easiest Way to Claim Refund

During the festive season, the IRCTC website crashes, causing many online payments to get stuck. If the refund is delayed, you can contact customer service to file a complaint.

1 Min read
Author : Ajay Joseph
Published : Oct 20 2025, 08:59 AM IST
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IRCTC Refund
Image Credit : stockPhoto

IRCTC Refund

During the festive season, the IRCTC website crashed, affecting many passengers who paid online. Complaints flooded social media as money got stuck. Over 5,000 people have complained.

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IRCTC Refund Process
Image Credit : IRCTC

IRCTC Refund Process

If payment is made but no ticket is issued, don't worry. IRCTC's refund process is automatic. Your money is safe and will be returned in 3-5 business days.

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IRCTC Charges
Image Credit : stockPhoto

IRCTC Charges

If you don't get a refund, email a screenshot of the failed transaction to care@irctc.co.in. Or, contact customer service to file a complaint.

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Indian Railways
Image Credit : social media

Indian Railways

Technical glitches on IRCTC are common during festive seasons. However, its refund system is secure and automated. Your money will definitely be returned.

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About the Author

AJ
Ajay Joseph
With over eight years of journalistic experience, Ajay Joseph Raj. P has been a dedicated member of the Asianet Newsable team, where he serves as the Chief Copy Editor. His expertise spans Business, Career, Stock Market, National, International, and viral/trending topics, with a knack for crafting compelling narratives that connect with diverse audiences.Before joining Asianet Newsable, Ajay honed his skills at OneIndia News and Opoyi English, gaining extensive experience in delivering impactful stories across various beats.
Indian Railways
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